Category: Customer Service

Dear Apple,

My wife doesn’t use her iPad very often, so today we learned about an interesting aspect of your product’s user experience. Apparently, if you allow

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Hold Down That Shift Key!

I’m posting this here mostly as a reminder to me how to work around a poorly-documented aspect of migrating iTunes to a new computer. In

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Keeping It Alive

I posted this on nVidia’s support forum, but felt it worth perpetuating somewhere else. === I was greatly relieved to see how nVidia is doing

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“Please Contact Windows”

I’m a long-time user of the Adobe Creative Suite. So I’m more familiar with Adobe software than I’d like to be…because it is generally insanely

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Dear Comcast

Dear Comcast, Tonight I called you to re-activate my cable boxes because one of them had stopped working and I wanted to use that TV

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